Contact Information

This page provides contact information for various agencies that can assist you with your cross border travel questions or comments. Please take a moment to review the sample of responsibilities each agency is charged with and select your point of contact accordingly.

Buffalo and Fort Erie Public Bridge Authority – Information regarding tolls, traffic, and maintenance of the bridge.

Canada Border Services Agency - Information regarding admittance into Canada such as, identification or other documentation requirements, importing goods including motor vehicles, paying duty and taxes, duty free exemptions, and guidelines for entering Canada with food, alcohol, and animals.

Canadian Consulate General - Information regarding obtaining Canadian passports, Visas, and other travel information.

Citizenship and Immigration Canada – Information regarding citizenship, obtaining a green card, the process for foreign individuals to work in Canada, and international adoptions.

Peace Bridge E-ZPass – To enroll in the program, update account information including credit card information, cancel your account, and report lost or stolen tags.

U.S. Citizenship and Immigration Services - Information regarding citizenship, obtaining a green card, the process for individuals from other countries to work in the U.S., and international adoptions.

U.S. Customs and Border Protection Agency – Information regarding admittance into the United States such as, identification or other documentation requirements, importing goods including motor vehicles, paying duty and taxes, duty free exemptions, and guidelines for entering the States with food, alcohol, and animals.

U.S. Department of State – Information regarding obtaining U.S. passports, Visas, and other travel information.

Please review each agency's website for the information you are looking for. If you still have questions afterward, please feel free to contact them by telephone or email.