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Contact Information

The table below provides contact information for various agencies that can assist you with your cross border travel questions or comments. Take a moment to review the sample of responsibilities each agency is charged with and select your point of contact accordingly.

Please review each agency's website for the information you are looking for. If you still have questions afterward, feel free to contact them by telephone or email.

Contact Information / E-Mail

Telephone

Website

Canada Border Services Agency
(for information regarding admittance into Canada such as, identification or other documentation requirements, importing goods including motor vehicles, paying duty and taxes, duty free exemptions, and guidelines for entering Canada with food, alcohol, and animals)

800-461-9999 

www.cbsa-asfc.gc.ca 

Canadian Consulate General
(for information regarding obtaining Canadian passports, Visas, and other travel information)

716-858-9500

www.canadainternational.gc.ca

Canadian Citizenship & Immigration Services
(for information regarding citizenship, obtaining a green card, the process for foreign individuals to work in Canada, and international  adoptions)

888-242‑2100

www.cic.gc.ca

E-ZPass
(to enroll in the program, update account information including credit card information, cancel your account, and report lost or stolen tags)

Toll Free
800-333-8655

www.e-zpassny.com

U.S. Customs & Border Protection
(for information regarding admittance into the United States such as, identification or other documentation requirements, importing goods including motor vehicles, paying duty and taxes, duty free exemptions, and guidelines for entering the States with food, alcohol, and animals)

716-881-4447 or
Toll free
877-227-5511

www.cbp.gov

U.S. Department of State
(for information regarding obtaining U.S. passports, Visas, and other travel information)

Passports:
877-487-2778

Visas:
202-663-1225

www.state.gov

 
United States
Canada
Buffalo and Fort Erie Public Bridge Authority
1 Peace Bridge Plaza

Buffalo, NY 14213-2494
Telephone:  716-884-6744
www.peacebridge.com
Buffalo and Fort Erie Public Bridge Authority
100 Queen Street

Fort Erie, ON L2A 3S6
Telephone:  905-871-1608
www.peacebridge.com
(for information regarding tolls, traffic, and maintenance of the bridge)


 


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