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Contact Information

The table below provides contact information for various agencies that can assist you with your cross border travel questions or comments. Take a moment to review the sample of responsibilities each agency is charged with and select your point of contact accordingly.

Please review each agency's website for the information you are looking for. If you still have questions afterward, feel free to contact them by telephone or email.

Contact Information / E-Mail	Telephone	Website
Canada Border Services Agency (for information regarding admittance into Canada such as, identification or other documentation requirements, importing goods including motor vehicles, paying duty and taxes, duty free exemptions, and guidelines for entering Canada with food, alcohol, and animals)	905-994-6330	www.cbsa.gc.ca
Canadian Consulate General (for information regarding obtaining Canadian passports, Visas, and other travel information)	716-858-9500	www.canadainternational.gc.ca
Citizenship & Immigration Services (for information regarding citizenship, obtaining a green card, the process for foreign individuals to work in Canada, and international adoptions)	905-994-6316	www.cic.gc.ca
Peace Bridge E-ZPass (to enroll in the program, update account information including credit card information, cancel your account, and report lost or stolen tags)	Toll Free 800-333-8655	www.e-zpassny.com
U.S. Citizenship & Immigration Services (for information regarding citizenship, obtaining a green card, the process for individuals from other countries to work in the U.S., and international adoptions)	716-885-6375	www.uscis.gov
U.S. Customs & Border Protection (for information regarding admittance into the United States such as, identification or other documentation requirements, importing goods including motor vehicles, paying duty and taxes, duty free exemptions, and guidelines for entering the States with food, alcohol, and animals)	716-881-4447 or Toll free 877-227-5511	www.cbp.gov
U.S. Department of State (for information regarding obtaining U.S. passports, Visas, and other travel information)	Passports: 877-487-2778 Visas: 202-663-1225	www.state.gov

United States	Canada
Buffalo and Fort Erie Public Bridge Authority 1 Peace Bridge Plaza Buffalo, NY 14213-2494 Telephone: 716-884-6744 www.peacebridge.com	Buffalo and Fort Erie Public Bridge Authority 100 Queen Street Fort Erie, ON L2A 3S6 Telephone: 905-871-1608 www.peacebridge.com
(for information regarding tolls, traffic, and maintenance of the bridge)

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